Opportunity Information: Apply for HRSA 21 023
The National Telehealth Resource Center Program (HRSA-21-023) is a discretionary grant opportunity from the U.S. Department of Health and Human Services, Health Resources and Services Administration (HRSA), aimed at strengthening telehealth nationwide by backing high-level technical assistance delivered through the Regional Telehealth Resource Centers (RTRCs). The program is set up to fund up to two National Telehealth Resource Centers (NTRCs), each designed to operate as a national hub that supports the regional centers and helps health care organizations build, improve, and sustain telehealth services.
HRSA expects the two awards to be split by focus area. One NTRC is intended to concentrate on telehealth policy, covering topics like reimbursement and coverage rules, state and federal licensing considerations, credentialing and privileging, regulation, standards and guidelines, and privacy requirements. Because many of these policy topics vary across states and payer environments, the policy-focused NTRC is expected to coordinate closely with each RTRC and with other national and policy-specific organizations so that telehealth policy information is tracked accurately and communicated in a way that providers and programs can actually use. The second NTRC is intended to focus on telehealth technology, including selecting and supporting equipment and software, integration with other health information systems, interoperability challenges, ongoing technology support and upgrades, cybersecurity concerns, and awareness of technology alerts, vulnerabilities, recalls, or similar issues that can affect safe and reliable telehealth delivery. In practice, both centers are meant to function as specialized national backbones that help the RTRCs do their work more consistently and effectively across regions.
Funded NTRCs are expected to use grant support to deliver a defined set of core services. These include providing technical assistance, training, and ongoing support for health care providers and a broad range of health care entities that currently provide telehealth or are preparing to launch telehealth services, with travel expenses allowable when needed to carry out that support. They are also expected to disseminate telehealth-related information and research findings, so that lessons learned, evidence, and practical guidance reach the field. Another major expectation is active collaboration: NTRCs should promote effective coordination among telehealth resource centers and HRSA s Office for the Advancement of Telehealth (OAT), and also align with other HRSA-supported partners such as Telehealth Centers of Excellence and technical assistance providers. In addition, NTRCs are expected to conduct evaluations to identify the best ways to use telehealth technologies to meet health care needs, promote integration between clinical information systems and telehealth tools, and foster telehealth approaches that improve how consumers receive health information and education. HRSA also reserves the option to direct NTRCs to carry out special projects or studies as program needs evolve.
The notice also recognizes that telehealth needs can shift during emergencies, specifically referencing the COVID-19 public health emergency declared on January 31, 2020. If the emergency is still active at the time of the funding notice, applicants may include COVID-19 related activities, such as expanding telehealth support directly to consumers or building telehealth capacity for public health emergency response. Applicants emphasizing emergency-driven telehealth are expected to describe how they would adjust priorities as conditions and telehealth use patterns change over time rather than assuming a single, static response model.
Equity is a clear theme in the opportunity. Applicants are encouraged to explicitly include and address the needs of populations within rural communities that have historically experienced poorer health outcomes, health disparities, or other inequities. The notice gives examples such as racial and ethnic minorities, people experiencing homelessness, pregnant women, individuals with disabilities, and youth and adolescents, while making it clear the list is not exhaustive. This emphasis signals that HRSA is looking for national technical assistance that is practical for underserved settings and attentive to barriers that can limit telehealth access, adoption, and quality.
The opportunity also outlines a limited fee-for-service option tied to technical assistance workload. An NTRC may charge a reasonable fee for continuing assistance that exceeds 10 hours of technical assistance, with the cap designed to protect equitable access given the public-serving nature of the centers. Any fees collected must be used to supplement the HRSA-funded activities, must be disclosed, and must be documented with the associated hours and effort in progress and financial reports to HRSA, reinforcing transparency and preventing fee revenue from replacing grant-supported work.
Key administrative details from the posting include the funding opportunity number HRSA-21-023, CFDA 93.211, and an anticipated maximum award amount (award ceiling) of $325,000 per award, with two awards expected. The opportunity was posted October 23, 2020, with an original closing date of January 21, 2021, and eligibility is listed broadly as "Others" with additional eligibility clarification referenced in the full announcement. Overall, the program is built to create two complementary national centers, one policy-focused and one technology-focused, that can raise the quality, consistency, and reach of telehealth technical assistance delivered through the regional telehealth resource center network.Apply for HRSA 21 023
- The Department of Health and Human Services, Health Resources and Services Administration in the health sector is offering a public funding opportunity titled "National Telehealth Resource Center Program" and is now available to receive applicants.
- Interested and eligible applicants and submit their applications by referencing the CFDA number(s): 93.211.
- This funding opportunity was created on Oct 23, 2020.
- Applicants must submit their applications by Jan 21, 2021. (Agency may still review applications by suitable applicants for the remaining/unused allocated funding in 2026.)
- Each selected applicant is eligible to receive up to $325,000.00 in funding.
- The number of recipients for this funding is limited to 2 candidate(s).
- Eligible applicants include: Others (see text field entitled Additional Information on Eligibility for clarification).
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